Terms of Service

Muuz LLC / muuzos.net | Effective Date: 10/13/2026

This Privacy Policy describes how Muuz LLC ("Company," "we," "us," or "our") collects, uses, stores, and shares information when you visit or use the website located at muuzos.net and its associated software-as-a-service tools, music player, episodes, Supporter memberships, and beat licenses (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Service.

1. Information We Collect

1.1 Information You Provide
When you create an account or interact with the Service, we may collect:

- Name and email address
- Username and password (stored in encrypted form)
- Payment information (processed by a third-party payment processor; we do not store full card details)
- Communications you send us (e.g., support requests, feedback)
- Profile information you choose to provide for the creator Network, such as your display name, roles, general location (city/region/country), bio, and links to your music or social profiles
- Information you give when you get a beat license, such as the name you want shown on the license as the licensee, and requests for larger licenses (for example, the intended use, expected streams, and your message)
- Community Spotlight submissions, if offered, such as your artist name, song title, video link, genre, and notes
- If you are a producer who signs a Producer Authorization: the legal name you type, your account, your email address, the time you signed, and your producer share

1.2 Information Collected Automatically
When you use the Service, we may automatically collect certain technical data, including:

- IP address and approximate geographic location
- Browser type and version
- Device type and operating system
- A device identifier we use to help secure your account and limit the number of devices signed in at once
- Pages visited and features used
- Referring URLs and session duration
- Cookies and similar tracking technologies

1.3 Content You Create and Store With the Service
The Service includes a Cloud Library. While you are signed in, the creative content you make or save using the Service — including lyrics, project sessions, splits, planning data, and other tool outputs — is backed up to your member account and synced across the devices you sign in on. Deleted items are held in a "Trash" area for 30 days before they are permanently removed, so you can recover them.

Because this content is stored in association with your account, it is handled under this Privacy Policy. We access stored content only as needed to operate, secure, back up, sync, and support the Service, to enforce our Terms, or as required by law. We do not use your content for advertising, and we do not sell it.

1.4 Activity, Membership and Purchase Records
When you use the music player, episodes, memberships, and beat licenses, we keep records needed to run those features, including:

- Your likes, ratings, votes, and reminders
- If you take part in our rewards (loyalty) program, your points balance, rewards and points history, which Wix keeps for us and which we show to you on the Service
- Your episode watch progress, so you can pick up where you left off (signed-in viewers)
- Your membership plan, status, and start date (or, if you joined someone's team plan, that team membership), which we use to provide Supporter and member benefits and to count your free beat downloads and rollover
- Your beat licenses and purchases: the beat, license number, license type, date, the exact license text and its digital fingerprint, the amount paid, the payment's ID and status (for example, paid, refunded, or charged back), and a PDF copy of the license
- Your video unlocks: which video, whether you paid with money or MUUZ Points, the amount or points, and the payment's ID and status
- Your reactions (likes and preset reactions on songs, beats and videos)
- Your playlists (their names and the songs, beats and videos in them, and whether you turned on a share link) and the reminders you set for upcoming releases. A shared playlist link shows the playlist's name and items, never your name or account. Visitors who aren't signed in keep reminders only in their own browser
- Sharing: a share code linked to your account, a random ID stored in your browser for the devices you use, and, for links you share, which song or video was opened, when, and whether it earned you points. For people who open a shared link, we keep the same kind of random browser ID (or their account, if signed in) so each person counts only once; we do not use it to identify them or to track them on other sites. We also keep the time of your last visit, so we can tell you what your shares brought since then

1.5 Third-Party Content (YouTube)
The Service may embed audiovisual content via the YouTube IFrame Player API, including trailers and promotional teasers. We do not collect or store data about the YouTube videos themselves. Your interactions with embedded YouTube players are governed by Google's Privacy Policy and YouTube's Terms of Service. We encourage you to review those policies at youtube.com/t/terms.

2. How We Use Your Information
We use the information we collect to:

- Create and manage your account
- Provide access to the Service, including member tools, your Cloud Library, the creator Network, music, episodes, and Supporter benefits
- Back up and sync your content across your devices while you are signed in
- Process payments, manage subscriptions, and calculate applicable taxes
- Issue, deliver, store, and verify beat licenses, and revoke a license when its payment is refunded or charged back or the license is breached
- Count free beat downloads and rollover for Supporters
- Operate account-security features, including limiting each membership to one active device at a time (you may resync to another device when you switch)
- Respond to your questions and license requests, and provide customer support
- Send you service-related notifications, purchase and license confirmations, and updates to our terms
- Send news about new releases, episodes, and sales, if you have not opted out (each marketing email includes an unsubscribe link)
- Maintain platform security and prevent fraud or abuse
- Improve the functionality and performance of the Service
- Comply with applicable legal, tax, and accounting obligations

We do not use your content for AI training or machine learning purposes without your express written authorization.

3. Cookies and Tracking Technologies
We use cookies and similar technologies (e.g., local storage, session tokens, a stored device identifier) to:

- Keep you logged into your account
- Remember your preferences and settings
- Show your recently played tracks and where you stopped ("Jump back in"). This list stays in your browser on your device, is not sent to us, and is cleared when you clear your browser's site data
- Operate device-limit and security features
- Analyze usage patterns to improve the Service

You can control cookie settings through your browser. Disabling cookies may affect certain features of the Service. We do not currently respond to "Do Not Track" signals.

4. How We Share Your Information
We do not sell your personal information. We may share your information only in the following circumstances:

4.1 Service Providers
We may share data with trusted third-party vendors who assist us in operating the Service, including our website/hosting platform (Wix), payment processors, email delivery, automation tools we use to notify ourselves of new submissions, and analytics services. These providers are contractually obligated to protect your information and may only use it to perform services on our behalf.

4.2 The Creator Network
If you choose to list yourself in the creator Network, the profile information you provide (such as your display name, roles, general location, bio, and music/social links) is visible to other members of the Network. Your email address is not shown publicly; it becomes visible to another member only when you and that member mutually opt in to connect. You choose whether to appear in the Network, and you can update or remove your listing. Please exercise caution about what you include in a public profile.

4.3 Beat License Verification
Each beat license has a license number and a check link so that anyone you share it with (for example, a distributor, label, or platform) can confirm it is genuine. Anyone with your license number can see the license details on the Service: the licensee name you provided, the beat, the producer, the license type, the date issued, the stream limit, the status (active or revoked), and the full license text. Your email address, payment details, and the price you paid are never shown publicly. Please choose the licensee name you are comfortable having shown on your license.

Producer Authorizations work the same way: anyone with an authorization's code can see on our verify page that it exists, its status, the beat titles, the signers' names, when it was locked, and its fingerprint. Emails, shares, and payment terms are never shown there.

4.4 Community Spotlight and Public Features
If you submit to the Community Spotlight (when offered) and your submission is featured, your artist name, song title, and video are shown publicly on the Service. Your email address is never shown. Likes, reactions, ratings, and votes may be shown as totals without identifying you. The person who shared a link with you sees only their own totals (for example, "3 new listeners this month"), never who you are.

4.5 Legal Compliance & Protection
We may disclose your information if we believe in good faith that such disclosure is necessary to:

- Comply with applicable law, regulation, or legal process
- Respond to a valid legal request such as a subpoena or court order
- Protect the rights, property, or safety of Muuz LLC, its users, or the public
- Detect, prevent, or address fraud, security, or technical issues

4.6 Business Transfers
If the Company is involved in a merger, acquisition, asset sale, or similar transaction, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on the Service prior to your information becoming subject to a different privacy policy.

5. Data Retention
We retain your personal information and stored content for as long as your account is active or as needed to provide the Service. Deleted content is held in Trash for 30 days and then removed. We may also retain information as necessary to comply with legal obligations, resolve disputes, or enforce our agreements.

Beat license records (including the licensee name, license text, fingerprint, and PDF) are kept for as long as the license may be relied on, even if you delete your account, because they are needed to prove and verify your license. Purchase and payment records are kept as long as required for tax and accounting purposes.

You may request deletion of your account and associated personal data by contacting us at the address listed in Section 10. Note that certain information may be retained where required by law or for legitimate business purposes, such as the license and purchase records described above.

6. Data Security
We implement reasonable technical and organizational safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted password storage, secure data transmission via HTTPS, short-lived links for downloads and member-only videos, and digital fingerprints that show whether a license's text has been changed.

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information. In the event of a data breach affecting your personal information, we will notify you as required by applicable law.

7. Children's Privacy
The creator tools, music player, and episodes are intended for a general audience. The creator Network is intended for adult creators: by creating a Network profile, you confirm that you meet the age of majority where you live and agree to our Terms of Service. Memberships and beat licenses are for people at the age of majority where they live, or with a parent's or guardian's permission. We do not verify age, and we do not knowingly collect personal information from children in violation of applicable law. If we discover that we have inadvertently collected information from a child in a manner not permitted by law, we will promptly delete it. If you believe we have collected such information, please contact us immediately.

8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:

- Access: Request a copy of the personal information we hold about you
- Correction: Request that we correct inaccurate or incomplete information (a license's text, including its licensee name, cannot be edited once issued, but we can note a correction or issue a replacement where appropriate)
- Deletion: Request that we delete your personal information, subject to certain exceptions
- Objection: Object to certain processing of your personal information, including marketing emails
- Portability: Request that we provide your data in a portable format

You can unsubscribe from marketing emails at any time using the link in the email. To exercise any of these rights, please contact us using the information in Section 10. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

9. Third-Party Links and Services
The Service may contain links to third-party websites or integrate with third-party services (such as YouTube and payment processors). We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party services you access through the Service.

10. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:

Muuz LLC
Attn: Zachary Hall (Privacy)
102 Saint Ives Road, Charlottesville, VA 22911
Email: info@muuzos.net

11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. We will notify you of material changes by updating the Effective Date at the top of this policy and, where appropriate, by sending a notification to the email address associated with your account. Your continued use of the Service following any changes constitutes your acceptance of the revised Privacy Policy.

12. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law principles, consistent with the governing law provisions in our Terms of Service.